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Support Policy Page

Support Policy

At www.renesabazar.com, we are committed to providing excellent customer support to all of our customers. If you have any questions or concerns about your order, our products, or our website, please contact us by email, phone, or chat. Our customer service team is available to assist you during the following hours:

Saturday - Thursday : 10:00 AM - 5:00 PM Friday: Closed

  1. Contact Methods You can contact our customer service team by email, phone, or chat. Our email address and phone number are listed on our website, and our chat feature is available on our product pages and checkout page.

  2. Response Time We strive to respond to all customer inquiries within 24 hours during our business hours. If you contact us outside of our business hours, we will respond to your inquiry on the next business day.

  3. Order Inquiries If you have any questions or concerns about your order, please include your order number in your inquiry. This will help us assist you more efficiently.

  4. Product Inquiries If you have any questions or concerns about our products, please include the product name and any relevant details in your inquiry. Our customer service team will provide you with accurate and helpful information.

  5. Technical Support If you are experiencing any technical issues with our website, please contact our customer service team. We will do our best to resolve any issues and ensure that our website is functioning properly.

  6. Feedback We welcome any feedback from our customers, including suggestions for product improvements or website enhancements. Your feedback helps us provide a better experience for all of our customers.

  7. Language Support Our customer service team provides support in English. If you require support in a different language, please contact us and we will do our best to assist you.

If you have any questions or concerns about our support policy, please contact our customer service team for assistance.

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